Eastern Health Cluster – Saudi Arabia – International Best Practice Competition – 2025 (Unified Electronic Safety Reporting Platform for Safer Patient Care)

This best practice from Eastern Health Cluster (EHC) is a unified electronic safety reporting platform designed to foster a culture of patient safety across its 19 hospitals. The system, which was custom-built in-house, standardises incident reporting, enhances real-time data analytics, and drives proactive risk mitigation to achieve measurable reductions in preventable harm. It represents a transformative leap in patient safety by replacing fragmented, paper-based processes with an integrated d

BPIR Categories

14.3.2 Implement an improvement approach/method/technique
14.3.8 Digital Transformation