This best practice from Labotel LLC is a self-cook kitchen facility for residents in staff accommodations. This initiative replaces conventional catering services with a sustainable, practical solution that enhances food quality, reduces waste, and improves overall resident well-being. The initiative was developed in response to resident dissatisfaction with catered food, which led to strikes in 2017. Labotel pioneered the self-cook concept in 2018, allowing residents to prepare their own meals

BPIR Categories

1.3.1 Build customer relationships
3.4.1 Design product/process/service enhancements
9.6.2 Manage employee satisfaction
9.6.5 Manage workplace cleanliness, health & safety
13.7 Develop community relations

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