Maternity and Children Hospital -Dammam – Saudi Arabia – International Best Practice Competition – 2025 (Integrated Clinic Pathways for Enhanced Patient Care)

This best practice from Maternity and Children Hospital - Dammam is the "Care Without Border" initiative, which integrates specialized pediatric clinics under a unified operational framework to eliminate fragmented care. The practice was developed in-house to address significant challenges, including long diagnostic delays for conditions like Autism Spectrum Disorder (ASD) and high appointment "No Show" rates. Key innovations include restructuring clinical pathways to consolidate multiple specia

BPIR Categories

1.1.1 Customer performance/satisfaction measurement
3.4.1 Design product/process/service enhancements
14.3.2 Implement an improvement approach/method/technique