Roads and Transport Authority – UAE – International Best Practice Competition – 2024 (The Strategic Reporting of Violating Vehicles in Dubai)

The best practice is about how the RTA leverages inspectors from Emirates Parking Company to report violating vehicles in Dubai. The initiative, launched in 2023, aims to enhance road safety and improve traffic management by supplementing the work of RTA inspectors. This best practice involves Emirates Parking Company employees actively identifying and reporting traffic violations to augment the efforts of RTA inspectors. The contractor company specializes in managing vehicle impoundment yards

BPIR Categories

1.2.3 Identify new innovations that meet customer needs
7.3.2 Manage customer complaints
13.8 Manage legal and ethical issues