SEHA Clinics – UAE – International Best Practice Competition – 2025 (Enhancing Strategy and Performance Management in Dietitian Services)

This best practice from SEHA Clinics is a data-driven performance management system designed to elevate its dietitian services by integrating strategic planning, KPI tracking, and digital innovation. The practice was created to transform a traditional, rigid nutrition service into a dynamic, tech-enabled, and patient-centered wellness hub. The system's innovation lies in its fusion of advanced data analytics with personalized care, utilizing tools such as an AI-powered mobile app for tailored nu

BPIR Categories

1.1.1 Customer performance/satisfaction measurement
3.4.1 Design product/process/service enhancements
14.3.8 Digital Transformation