Sharjah Police HQ – UAE – International Best Practice Competition – 2025 (Muwasat Initiative: Digital Transformation in Bereavement Services)

This best practice from Sharjah Police is the "Muwasat Initiative," a coordinated, cross-agency digital service designed to support families during bereavement. The initiative streamlines the often complex and emotionally taxing procedures related to burial, cremation, repatriation, and body transport. By integrating the efforts of 14 government and private entities onto a single electronic platform, the initiative has simplified processes, reduced administrative burdens, and ensured that famili

BPIR Categories

3.4.1 Design product/process/service enhancements
6.4.1 Improve process/service performance
13.7 Develop community relations
14.3.8 Digital Transformation