Tenaga Nasional Berhad (TNB) – Malaysia – International Best Practice Competition – 2025 (DINAS (Digital Navigation System))

Tenaga Nasional Berhad (TNB), Malaysia's national electricity utility, has developed an innovative best practice, DINAS (Digital Navigation System). This digital navigation app was created to solve the significant operational challenge of guiding field teams to remote transmission towers located in forests and plantations with limited or no mobile connectivity. DINAS employs a unique hybrid system, combining a mobile app built on a no-code platform with physical signboards for reliable offline g

BPIR Categories

1.2.3 Identify new innovations that meet customer needs
3.2.3 Develop&integrate technology/innovation into concept
9.7.1 Encourage employee involvement and feedback