With the advent of digitalisation, globalisation, evolving customer expectations, new market entrants, complianceand sustainability-related topics, companies are confronted with the need to adapt quickly to new environmental conditions to maintain their competitiveness.

This course is highly valuable for anyone tasked with effectively deploying new approaches and technologies. It provides an overview of the field of Change Management as well as a deep dive into a leading Change Management Approach. Thus, it offers excellent guidance for establishing the conditions for effectively realising Change.

This course is a pre-requisite to participate in the EFQM Certified Change Practitioner course.

Key features

• Understand the link between EFQM Model and Change Management
• Understand the definition and Importance of Change Management
• Know how the Change curve underpins the relevance and its use in practice
• Understand the benefit of Change Management models and how to use them
• Learn about the Change Management Method by CPC and its use for business
• Get to know first Key Tools of the CPC Change Management Method

Programme Following the introduction, the course comprises of 7 modules:

• Link of the EFQM Model and Change Management
• Definition and importance of Change Management
• The Change Curve model
• Overview of Change Management models
• ADKAR framework
• Kotter’s 8-step change process
• Change Management Method by .CPC